Sales, Marketing & Customer Services

Learning Objectives

By the end of this course, participants will be able to:

– Master the art of effective communication, including verbal and nonverbal cues, active listening, and adapting communication styles to different audiences

– Develop a customer-centric mindset, demonstrating empathy, understanding customer needs, and building strong relationships

– Apply problem-solving techniques to identify, analyze, and resolve customer issues efficiently and effectively

– Enhance their negotiation skills to reach mutually beneficial agreements and close deals successfully

– Utilize time management strategies to prioritize tasks, manage deadlines, and maintain productivity

Training Duration

This bundle may take up to 4 hours to be fully completed. However, actual study time differs as each learner uses their own training pace. You will retain access to completed courses during the entire period of the bundle validity.

Registration and Access

To register to this course, click on the ”Add to Cart” button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment.

Access to the course is valid for 60 days.

If you wish to receive an invoice instead of paying online, please Contact us here. Talk to us for our special Corporate Group rates.